Introduction to the Online Cockpit
1. What is the purpose of the Online Cockpit?
The Online Cockpit is a management tool that controls the synchronization of pricing and availability across all Channel Managers connected to CASY. It offers a built-in assistant for facilitated long-term management.
2. What do I see and what does it mean in the Online Cockpit?
In this section, we explain what is displayed when the Online Cockpit screen is accessed.
Before you can access the Online Cockpit, you must log in to CASY using your credentials, have different room types, and be connected to a Channel Manager.
2.2 Contents of the Online Cockpit page.
The Online Cockpit page is divided into two parts: the first part is about the data that are sent to the channel manager and can be edited individually, while the second part is the assistant that allows you to quickly enter a lot of data.
2.2.1 Channel Manager Table
In the first part of the page, you can select the 16-day period you want to view and edit.
For each room category, there are three separate sections:
- At the top, there are three numbers (A):
- The number next to the “room category name” (A.1) indicates the number of rooms configured in the system for that category.
- The number in red (A.2) next to the “room category name” indicates how many rooms have already been booked for that date.
- The number in green (A.3) next to the “room category name” indicates how many rooms are still available.
- The toll-free number (A.4) next to the “fixed category name” refers to the final number of rooms to which any filters specified below will be applied. Additional filters may be, for example, “Overbooking” or “Allotment release X Days.”
- In the central part, there are three fields (B):
- In the “price” field (B.1), you can enter the desired basic price for the room. (Option only enabled if it is planned to update prices for the Channel Manager from CASY).
- In the “number of rooms” field (B.2), you can limit the number of rooms to be published simultaneously on the Channel Manager. This allows the hotel not to show all available rooms in the hotel online, but to publish them gradually as they are sold. All available rooms in the configuration will still be offered for sale.
- In the “% rooms” field (B.3), you can limit the percentage of rooms to be published. This feature can be used to block a specific number of rooms in a given category for your own use. For example, 50% blocks one room, 25% blocks two rooms. This functionality can also be achieved by using the “Overbooking” feature. More….
- At the bottom, in the green column, you can see the final total of rooms that will be sent to the Channel Manager after applying all filters (C).
Example: In this case, there are 10 vacant rooms and 20 occupied rooms. In the “% Rooms” field 90% was entered, so 9 rooms will be sent to the Channel Manager at a price of 100.00. With these inputs, all available rooms will be sold.
Example: In this case, there are 10 vacant rooms and 20 occupied rooms. In the “Number of Rooms” field, 5 was entered, so only 5 rooms will be sent to the Channel Manager at a time at the price of 100.00 until all rooms are used up. In the green column, the number 5 indicates the number of rooms sent to the Channel Manager and the number 10 indicates the potential number of rooms that can be published. With these inputs, all available rooms will still be sold.
Example: In this case, there are 10 vacant rooms and 20 occupied rooms. In the “% Rooms” field, 50% was entered, so only 5 rooms will be sent to the Channel Manager at the price of 100.00. At the point when all but one room has been booked, no additional rooms will be sent to the Channel Manager for booking.
! Attention !
If the percentage or price is not specified, the data for that date and room category will not be sent to the Channel Manager.
At the bottom of the page, there is a wizard to help speed up the completion of Channel Manager data. More….