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Freeze Reservation


1. Overview

The Freeze Reservation feature allows you to lock a reservation to prevent accidental changes.

A frozen reservation cannot be moved or resized in the RoomPlan. This helps prevent unintended changes to room assignments or reservation dates.

Frozen reservations are marked with a pin icon, making them easy to identify.

2. Freezing a Reservation

To freeze a reservation:

  1. Click the Pin icon.
  2. Save the reservation, if required.

The reservation is now frozen.

3. Effects of a Frozen Reservation

A frozen reservation has the following restrictions:

  • It prevents accidental modifications until the reservation is unfrozen.
  • The reservation cannot be moved in the RoomPlan.
  • The reservation duration cannot be changed by dragging it in the RoomPlan.
  • Frozen reservations are marked with a pin icon in the RoomPlan.

4. Unfreezing a Reservation

To remove the freeze, click the Pin icon again.

Depending on your user permissions, you may not be allowed to unfreeze a reservation. To unfreeze reservations, the reservation_unfreeze permission must be enabled.

5. User Permissions

The ability to unfreeze a reservation can be controlled through user permissions.

For example, front desk staff may be allowed to freeze important reservations, while only team leaders or administrators can unfreeze them.

6. Hinweise

  • Freezing a reservation is intended to protect important reservations from accidental modifications.
  • Frozen reservations remain fully visible and can still be opened and viewed normally.
  • The pin icon always indicates that a reservation is protected.

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