Changelog of CASY versions

About This ChangeLog

This page provides an overview of the features, improvements, and updates introduced in each CASY version.

Changelog

Version 16

Release Date: 10 2026

Major Changes

• Send PDF directly from CASY: Improved the document editor and added the ability to send multiple PDFs.
• Automated document sending: Added messages before and after a guest’s stay, for new reservations, and for birthdays.
• Channel Manager and availability screens: Added an availability overview and improved channel and price management insertion. (Assitent)
• Wallee online payments: Guests can pay through links in reservation documents, with payments and refunds recorded in CASY.
• Expanded reservation search: Added more search options to make it easier to find reservations.

Minor Changes

• Improved statistics: Modernized the arrival, nights, and account reports, including daily closing reports for house accounts.
• More flexible account grouping and splitting: Improved how accounts can be grouped and split, including percentage-based splits.
• RoomPlan drag-and-drop: Improved drag-and-drop for overbooked reservations.
• Various minor fixes and usability improvements across the platform.

Additional Notes

• No action is required from users.
• The upgrade has been completed and validated by the CASY team.

Version 15

Release Date: 08 2026

Major Changes

• Added the ability to copy and transfer accounts and charges between reservations, including a new search window to locate and review the destination reservation before completing the transfer.
• Added the ability to freeze reservations to prevent accidental modifications. Frozen reservations are pinned in the RoomPlan, and changing the freeze status now requires confirmation. Description
• Introduced automatic guest title recognition using a local LLM based on address information. This is available for both manually created reservations and reservations imported through the Channel Manager.
• Introduced the Media Manager, providing a central location for managing files and media used in CASY by Hotels.
• Enhanced RoomPlan tooltips to display additional reservation information, including companion details, remarks, ticket status, and door-key status.

Minor Changes

• Improved the calculation of grouped accounts by consistently applying existing pricing rules and pricing factors when adding grouped services or charges.
• Added the ability to resize reservations for the arrival dates directly in the RoomPlan.
• Increased the maximum supported length for SMS messages sent directly from CASY.
• Improved the address selection window to simplify finding and assigning existing guest or company addresses to reservations.
• Improved the Spider Channel Manager integration for reservation comments and payment summaries.
• For all Channel manager prevented the automated creation of duplicate address records for Channel Manager reservations when an existing address with the same email address is found.
• Added a background highlight for the current day in the RoomPlan.
• Improved dashboard behavior for users with read-only permissions.
• Various minor fixes and usability improvements across the platform.

Additional Notes

• No action is required from users.
• The upgrade has been completed and validated by the CASY team.

Version 12

Release Date: 06 2026

Major Changes

• Email and SMS delivery status is now visible directly from the document list, allowing users to quickly verify whether a message was successfully delivered.
• Introduction of the new Statistics framework, with the first available report being the Emergency Plan List.

Minor Changes

• Added new permission settings to control whether users can modify the number of days after arrival or departure.
• Enhanced Channel Manager functionality to allow specific channels to be closed for a configurable future date range (from the current date up to a defined number of days ahead).
• Improved account handling to preserve the assigned user when accounts are split and a default account is configured for the channel.
• Added the ability to exclude specific rooms from being selectable in room selection lists.
• Continued enhancements to the Statistics framework to support future reporting capabilities.
• Various minor fixes and usability improvements across the platform.

Additional Notes

• No action is required from users.
• The upgrade has been completed and validated by the CASY team.

Version 10

Release Date: 05 2026

Major Changes

• Added a button to open all reservation accounts in the reservation list overview.
• Introduced Two-Factor Authentication (2FA) for individual user accounts.
• Added support for configuring a default cancellation room (Storno Default) across multiple hotels.
• Various minor fixes and usability improvements across the platform.

Minor Changes

• Improved the 4Tix export functionality.
• Enhanced the Ticino Ticket API integration for greater reliability and performance. The syncornisation happens now all 10 minutes.

Additional Notes

• No action is required from users.
• The upgrade has been completed and validated by the CASY team.

How to Identify Your Current CASY Version

You can identify the CASY version you are currently using by looking at the URL in your browser when accessing CASY.

For example: https://aws.casyfront.ch/1desk/PUBLICXX_1

The number shown after PUBLIC_ indicates your CASY major version. In this example, XX is the version referenced in this changelog.

Version Upgrades

CASY version upgrades are typically managed and scheduled by the CASY team as part of the platform’s ongoing maintenance and improvement process. As a result, clients generally do not need to take any action to receive version updates.

In exceptional circumstances, a version upgrade may be requested; however, such cases are uncommon and are handled in coordination with the CASY team.