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Change log of CASY versions

About This Change Log

This page provides an overview of the features, improvements, and updates introduced in each CASY version.

How to Identify Your Current CASY Version

You can identify the CASY version you are currently using by looking at the URL in your browser when accessing CASY.

For example: https://aws.casyfront.ch/1desk/PUBLICXX_1

The number shown after PUBLIC_ indicates your CASY version. In this example, XX is the version referenced in this change log.

Version Upgrades

CASY version upgrades are typically managed and scheduled by the CASY team as part of the platform’s ongoing maintenance and improvement process. As a result, clients generally do not need to take any action to receive version updates.

In exceptional circumstances, a version upgrade may be requested; however, such cases are uncommon and are handled in coordination with the CASY team.

Version 12

Release Date: 06 2026

Major Changes

  • Email and SMS delivery status is now visible directly from the document list, allowing users to quickly verify whether a message was successfully delivered.
  • Introduction of the new Statistics framework, with the first available report being the Emergency Plan List.

Minor Changes

  • Added new permission settings to control whether users can modify the number of days after arrival or departure.
  • Enhanced Channel Manager functionality to allow specific channels to be closed for a configurable future date range (from the current date up to a defined number of days ahead).
  • Improved account handling to preserve the assigned user when accounts are split and a default account is configured for the channel.
  • Added the ability to exclude specific rooms from being selectable in room selection lists.
  • Various minor fixes and usability improvements across the platform.
  • Continued enhancements to the Statistics framework to support future reporting capabilities.

Additional Notes

  • No action is required from users.
  • The upgrade has been completed and validated by the CASY team.
Version 10

Release Date: 05 2026

Major Changes

  • Added a dropdown menu for managing multiple open reservations.
  • Introduced Two-Factor Authentication (2FA) for individual user accounts.
  • Added support for configuring a default cancellation reason (Storno Default) across multiple hotels.
  • Various minor fixes and usability improvements across the platform.

Minor Changes

  • Improved the 4Tix export functionality.
  • Enhanced the Ticino Ticket API integration for greater reliability and performance.
  • Optimized overall system performance, particularly during extended periods of continuous use.
  • Improved the management of environments using multiple Channel Managers.

Additional Notes

  • No action is required from users.
  • The upgrade has been completed and validated by the CASY team.

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