Overbooking

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1. For what and how is Overbooking used?

In this section we explain what and how to use the Overbooking form for.

2 Prerequisites.

Before you can use the Overbooking module, you must meet the following requirements:

• Have categories for different types of rooms.
• Being connected to a channel manager.
• Make sure that this function has been activated.

3 For what?

Overbooking is a useful feature for blocking rooms in a particular category or for selling more rooms than are actually available.

When this function is activated for a room category, an additional line appears in the Online Cockpit.

3 How is it used?

Overbooking provides two types of input that you can enter:

• Positive number (A): by entering 1, for example, a room is added to the quotas, allowing one more room to be sold than is actually available. For example, by entering 1 (A.1) in the corresponding cell, even if you have only 1 free room (A.2), the result will be 2 available rooms (A.3).
• Negative number (B): by entering, for example, -1, a room is removed from the contingents, allowing a room of that category to be used outside the channel manager. For example, by entering -1 (B.1) in the corresponding cell, even if you have 1 free room (B.2), the result will be 0 available rooms (B.3).
• No number or‘0‘ (C): in this case, no changes are made.

! Attention !

It is important to use the Overbooking form with caution, as incorrect use can easily lead to overbooking situations.