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Change log of CASY versions

About This Change Log

This page provides an overview of the features, improvements, and updates introduced in each CASY version.

How to Identify Your Current CASY Version

You can identify the CASY version you are currently using by looking at the URL in your browser when accessing CASY.

For example: https://aws.casyfront.ch/1desk/PUBLICXX_1

The number shown after PUBLIC_ indicates your CASY version. In this example, XX is the version referenced in this change log.

Version Upgrades

CASY version upgrades are typically managed and scheduled by the CASY team as part of the platform’s ongoing maintenance and improvement process. As a result, clients generally do not need to take any action to receive version updates.

In exceptional circumstances, a version upgrade may be requested; however, such cases are uncommon and are handled in coordination with the CASY team.

Version 15

Release Date: 08 2026

Major Changes

  • Added the ability to copy and transfer accounts and charges between reservations, including a new search window to locate and review the destination reservation before completing the transfer.
  • Added the ability to freeze reservations to prevent accidental modifications. Frozen reservations are pinned in the RoomPlan, and changing the freeze status now requires confirmation. Description
  • Introduced automatic guest title recognition using a local LLM based on address information. This is available for both manually created reservations and reservations imported through the Channel Manager.
  • Introduced the Media Manager, providing a central location for managing files and media used in CASY bay Hotels.
  • Enhanced RoomPlan tooltips to display additional reservation information, including companion details, remarks, ticket status, and door-key status.

Minor Changes

  • Improved the calculation of grouped accounts by consistently applying existing pricing rules and pricing factors when adding grouped services or charges.
  • Added the ability to resize reservations for the arrival dates directly in the RoomPlan.
  • Increased the maximum supported length for SMS messages sent directly from CASY.
  • Improved the address selection window to simplify finding and assigning existing guest or company addresses to reservations.
  • Improved the Spider Channel Manager integration for reservation comments and payment summaries.
  • For all Channel manager prevented the automated creation of duplicate address records for Channel Manager reservations when an existing address with the same email address is found.
  • Improved the reliability of Swiss QR code generation and payment file imports across different CASY versions.
  • Added a background highlight for the current day in the RoomPlan.
  • Improved dashboard behavior for users with read-only permissions.
  • Various minor fixes and usability improvements across the platform.

Additional Notes

  • No action is required from users.
  • The upgrade has been completed and validated by the CASY team.
Version 12

Release Date: 06 2026

Major Changes

  • Email and SMS delivery status is now visible directly from the document list, allowing users to quickly verify whether a message was successfully delivered.
  • Introduction of the new Statistics framework, with the first available report being the Emergency Plan List.

Minor Changes

  • Added new permission settings to control whether users can modify the number of days after arrival or departure.
  • Enhanced Channel Manager functionality to allow specific channels to be closed for a configurable future date range (from the current date up to a defined number of days ahead).
  • Improved account handling to preserve the assigned user when accounts are split and a default account is configured for the channel.
  • Added the ability to exclude specific rooms from being selectable in room selection lists.
  • Various minor fixes and usability improvements across the platform.
  • Continued enhancements to the Statistics framework to support future reporting capabilities.

Additional Notes

  • No action is required from users.
  • The upgrade has been completed and validated by the CASY team.
Version 10

Release Date: 05 2026

Major Changes

  • Added a dropdown menu for managing multiple open reservations.
  • Introduced Two-Factor Authentication (2FA) for individual user accounts.
  • Added support for configuring a default cancellation reason (Storno Default) across multiple hotels.
  • Various minor fixes and usability improvements across the platform.

Minor Changes

  • Improved the 4Tix export functionality.
  • Enhanced the Ticino Ticket API integration for greater reliability and performance.
  • Optimized overall system performance, particularly during extended periods of continuous use.
  • Improved the management of environments using multiple Channel Managers.

Additional Notes

  • No action is required from users.
  • The upgrade has been completed and validated by the CASY team.

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