{"id":3374,"date":"2025-04-19T14:55:08","date_gmt":"2025-04-19T14:55:08","guid":{"rendered":"https:\/\/helpdesk.casy.ch\/index.php\/knowledge-base-2\/"},"modified":"2025-05-12T12:26:09","modified_gmt":"2025-05-12T12:26:09","slug":"internal_b57d92e-6922-4109-8fcc-2f81dea55e81a33c3d76-b90b-4db1-b4de","status":"publish","type":"page","link":"https:\/\/helpdesk.casy.ch\/index.php\/internal_b57d92e-6922-4109-8fcc-2f81dea55e81a33c3d76-b90b-4db1-b4de\/","title":{"rendered":"Knowledge Base 2"},"content":{"rendered":"\t\t<div id=\"epkb-modular-main-page-container\" role=\"main\" aria-labelledby=\"epkb-modular-main-page-container\" class=\"epkb-css-full-reset eckb_mp_active_theme_twentytwentythree\">\t\t\t\r\n\t\t\t<div id=\"epkb-ml__row-1\" class=\"epkb-ml__row\">                \r\n\t\t<div id=\"epkb-ml__module-search\" class=\"epkb-ml__module\">   \r\n\t\t<!-- Classic Search Layout -->\r\n\t\t<div id=\"epkb-ml-search-classic-layout\">    \t\t<div class=\"epkb-ml-search-title\">How Can We Help?<\/div>   \t\t\t<form id=\"epkb-ml-search-form\" class=\"epkb-ml-search-input-height--medium\" method=\"get\" action=\"\/\">\r\n\t\t\t\t<input type=\"hidden\" id=\"epkb_kb_id\" value=\"2\" >\r\n\r\n\t\t\t\t<!-- Search Input Box -->\r\n\t\t\t\t<div id=\"epkb-ml-search-box\">\r\n\t\t\t\t\t<input class=\"epkb-ml-search-box__input\" type=\"text\" name=\"s\" value=\"\" aria-label=\"Search the documentation...\"\r\n\t\t\t\t\t        placeholder=\"Search the documentation...\" aria-controls=\"epkb-ml-search-results\" >\r\n\t\t\t\t\t<button class=\"epkb-ml-search-box__btn\" type=\"submit\">\r\n                        <span class=\"epkb-ml-search-box__text\"> Search<\/span>\r\n                        <span class=\"epkbfa epkbfa-spinner epkbfa-ml-loading-icon\"><\/span>\r\n                    <\/button>\r\n\t\t\t\t<\/div>\r\n\r\n\t\t\t\t<!-- Search Results -->\r\n\t\t\t\t<div id=\"epkb-ml-search-results\" aria-live=\"polite\"><\/div>\r\n\t\t\t<\/form>\r\n\t\t<\/div>  \r\n\t\t<\/div>  \t\t\t<\/div>  \r\n\t\t\t<div id=\"epkb-ml__row-2\" class=\"epkb-ml__row\">                \r\n\t\t<div id=\"epkb-ml__module-categories-articles\" class=\"epkb-ml__module \">  \r\n\t\t<div id=\"epkb-ml-categories-layout\" role=\"main\" aria-labelledby=\"epkb-ml-categories-layout\" class=\"epkb-layout-container epkb-css-full-reset epkb-categories-template\">\r\n\t\t\t<div id=\"epkb-content-container\">\r\n\t\t\t\t<div class=\"epkb-section-container\">\t\r\n\t\t<div class=\"epkb-three-col eckb-categories-list\" > \t\t\t\t\t<div class=\"epkb-ml__module-categories-articles__row\">  \r\n\t\t\t\t<!-- Section Container ( Category Box ) -->\r\n\t\t\t\t<section id=\"epkb_cat_1\" class=\"no_shadow epkb-top-category-box\"  style=\"border-radius: 5px; border-width: 1px; border-color: #8224e3; background-color: #FFFFFF; border-style: solid;\"  >\r\n\r\n\t\t\t\t\t<!-- Section Head -->\r\n\t\t\t\t\t<div class=\"section-head section_divider\"  style=\"border-bottom-width: 1px; background-color: #FFFFFF; border-top-left-radius: 5px; border-top-right-radius: 5px; border-bottom-color: #c5c5c5; padding-top: 20px; padding-bottom: 20px; padding-left: 4px; padding-right: 4px;\"  >\r\n\r\n\t\t\t\t\t\t<!-- Category Name + Icon -->\r\n\t\t\t\t\t\t<div class=\"epkb-category-level-1 epkb-category-level-1--icon-loc-left epkb-category-level-1--alignment-left\" data-kb-category-id=\"428\" data-kb-type=\"category\"  style=\"color: #8224e3;\"  >\r\n\r\n\t\t\t\t\t\t\t<!-- Icon Top \/ Left -->\t                            \t\t\t\t\t\t\t\t\t<img decoding=\"async\" class=\"epkb-cat-icon epkb-cat-icon--image \" src=\"https:\/\/helpdesk.casy.ch\/wp-content\/plugins\/echo-knowledge-base\/img\/demo-icons\/icons\/pink-kb-icon-laptop-100.png\" alt=\"\"\t\t style=\"max-height: 87px;\" \t\t\t\t\t\t\t\t\t>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"epkb-cat-name\">    \t\t\t\t\t\t\t\t\t<div class=\"epkb-cat-name-count-container\"  style=\"color: #8224e3; font-size:21px;\" >\r\n\t\t\t\t\t\t\t\t\t\t<h2 class=\"epkb-cat-name\">Sales and Marketing<\/h2>\r\n\t\t\t\t\t\t\t\t\t\t<span class=\"epkb-cat-count\">0<\/span>\r\n\t\t\t\t\t\t\t\t\t<\/div> \r\n\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t<!-- Icon Right -->     \r\n\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t<!-- Category Description -->\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t<!-- Section Body -->\r\n\t\t\t\t\t<div class=\"epkb-section-body\"  style=\"border-bottom-width: 1px; padding-top: 4px; padding-bottom: 4px; padding-left: 5px; padding-right: 5px; min-height: 150px;\"  >\t\t\t\t\t\t\r\n\t\t<ul class=\"epkb-main-category epkb-articles\"  data-list-id=\"428\"> <li class=\"epkb-articles-coming-soon\">Articles coming soon<\/li>\r\n\t\t<\/ul> \r\n\t\t\t\t\t<\/div><!-- Section Body End -->\r\n\r\n\t\t\t\t<\/section><!-- Section End -->  \r\n\t\t\t\t<!-- Section Container ( Category Box ) -->\r\n\t\t\t\t<section id=\"epkb_cat_2\" class=\"no_shadow epkb-top-category-box\"  style=\"border-radius: 5px; border-width: 1px; border-color: #8224e3; background-color: #FFFFFF; border-style: solid;\"  >\r\n\r\n\t\t\t\t\t<!-- Section Head -->\r\n\t\t\t\t\t<div class=\"section-head section_divider\"  style=\"border-bottom-width: 1px; background-color: #FFFFFF; border-top-left-radius: 5px; border-top-right-radius: 5px; border-bottom-color: #c5c5c5; padding-top: 20px; padding-bottom: 20px; padding-left: 4px; padding-right: 4px;\"  >\r\n\r\n\t\t\t\t\t\t<!-- Category Name + Icon -->\r\n\t\t\t\t\t\t<div class=\"epkb-category-level-1 epkb-category-level-1--icon-loc-left epkb-category-level-1--alignment-left\" data-kb-category-id=\"431\" data-kb-type=\"category\"  style=\"color: #8224e3;\"  >\r\n\r\n\t\t\t\t\t\t\t<!-- Icon Top \/ Left -->\t                            \t\t\t\t\t\t\t\t\t<img decoding=\"async\" class=\"epkb-cat-icon epkb-cat-icon--image \" src=\"https:\/\/helpdesk.casy.ch\/wp-content\/plugins\/echo-knowledge-base\/img\/demo-icons\/icons\/pink-kb-icon-notepad-100.png\" alt=\"\"\t\t style=\"max-height: 87px;\" \t\t\t\t\t\t\t\t\t>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"epkb-cat-name\">    \t\t\t\t\t\t\t\t\t<div class=\"epkb-cat-name-count-container\"  style=\"color: #8224e3; font-size:21px;\" >\r\n\t\t\t\t\t\t\t\t\t\t<h2 class=\"epkb-cat-name\">Small support<\/h2>\r\n\t\t\t\t\t\t\t\t\t\t<span class=\"epkb-cat-count\">1<\/span>\r\n\t\t\t\t\t\t\t\t\t<\/div> \r\n\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t<!-- Icon Right -->     \r\n\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t<!-- Category Description -->\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t<!-- Section Body -->\r\n\t\t\t\t\t<div class=\"epkb-section-body\"  style=\"border-bottom-width: 1px; padding-top: 4px; padding-bottom: 4px; padding-left: 5px; padding-right: 5px; min-height: 150px;\"  >\t\t\t\t\t\t\r\n\t\t<ul class=\"epkb-main-category epkb-articles\"  data-list-id=\"431\"> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"3584\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 6px; padding-top: 6px;\"  >   \r\n\t\t<a href=\"https:\/\/helpdesk.casy.ch\/index.php\/internal_b57d92e-6922-4109-8fcc-2f81dea55e81a33c3d76-b90b-4db1-b4de\/update-traduzioni\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"3584\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #8224e3;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Update Traduzioni<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \r\n\t\t<\/ul> \r\n\t\t\t\t\t<\/div><!-- Section Body End -->\r\n\r\n\t\t\t\t<\/section><!-- Section End -->  \r\n\t\t\t\t<!-- Section Container ( Category Box ) -->\r\n\t\t\t\t<section id=\"epkb_cat_3\" class=\"no_shadow epkb-top-category-box\"  style=\"border-radius: 5px; border-width: 1px; border-color: #8224e3; background-color: #FFFFFF; border-style: solid;\"  >\r\n\r\n\t\t\t\t\t<!-- Section Head -->\r\n\t\t\t\t\t<div class=\"section-head section_divider\"  style=\"border-bottom-width: 1px; background-color: #FFFFFF; border-top-left-radius: 5px; border-top-right-radius: 5px; border-bottom-color: #c5c5c5; padding-top: 20px; padding-bottom: 20px; padding-left: 4px; padding-right: 4px;\"  >\r\n\r\n\t\t\t\t\t\t<!-- Category Name + Icon -->\r\n\t\t\t\t\t\t<div class=\"epkb-category-level-1 epkb-category-level-1--icon-loc-left epkb-category-level-1--alignment-left\" data-kb-category-id=\"433\" data-kb-type=\"category\"  style=\"color: #8224e3;\"  >\r\n\r\n\t\t\t\t\t\t\t<!-- Icon Top \/ Left -->\t                            \t\t\t\t\t\t\t\t\t<img decoding=\"async\" class=\"epkb-cat-icon epkb-cat-icon--image \" src=\"https:\/\/helpdesk.casy.ch\/wp-content\/plugins\/echo-knowledge-base\/img\/demo-icons\/icons\/pink-kb-icon-lightbulb-100.png\" alt=\"\"\t\t style=\"max-height: 87px;\" \t\t\t\t\t\t\t\t\t>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"epkb-cat-name\">    \t\t\t\t\t\t\t\t\t<div class=\"epkb-cat-name-count-container\"  style=\"color: #8224e3; font-size:21px;\" >\r\n\t\t\t\t\t\t\t\t\t\t<h2 class=\"epkb-cat-name\">Installation<\/h2>\r\n\t\t\t\t\t\t\t\t\t\t<span class=\"epkb-cat-count\">1<\/span>\r\n\t\t\t\t\t\t\t\t\t<\/div> \r\n\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t<!-- Icon Right -->     \r\n\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t<!-- Category Description -->\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t<!-- Section Body -->\r\n\t\t\t\t\t<div class=\"epkb-section-body\"  style=\"border-bottom-width: 1px; padding-top: 4px; padding-bottom: 4px; padding-left: 5px; padding-right: 5px; min-height: 150px;\"  >\t\t\t\t\t\t\r\n\t\t<ul class=\"epkb-main-category epkb-articles\"  data-list-id=\"433\"> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"3598\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 6px; padding-top: 6px;\"  >   \r\n\t\t<a href=\"https:\/\/helpdesk.casy.ch\/index.php\/internal_b57d92e-6922-4109-8fcc-2f81dea55e81a33c3d76-b90b-4db1-b4de\/feature-prestay-email\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"3598\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #8224e3;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Feature PreStay Email<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \r\n\t\t<\/ul> \r\n\t\t\t\t\t<\/div><!-- Section Body End -->\r\n\r\n\t\t\t\t<\/section><!-- Section End -->  \t\t\t\t\t<\/div>  \t\t\t\t\t<div class=\"epkb-ml__module-categories-articles__row\">  \r\n\t\t\t\t<!-- Section Container ( Category Box ) -->\r\n\t\t\t\t<section id=\"epkb_cat_4\" class=\"no_shadow epkb-top-category-box\"  style=\"border-radius: 5px; border-width: 1px; border-color: #8224e3; background-color: #FFFFFF; border-style: solid;\"  >\r\n\r\n\t\t\t\t\t<!-- Section Head -->\r\n\t\t\t\t\t<div class=\"section-head section_divider\"  style=\"border-bottom-width: 1px; background-color: #FFFFFF; border-top-left-radius: 5px; border-top-right-radius: 5px; border-bottom-color: #c5c5c5; padding-top: 20px; padding-bottom: 20px; padding-left: 4px; padding-right: 4px;\"  >\r\n\r\n\t\t\t\t\t\t<!-- Category Name + Icon -->\r\n\t\t\t\t\t\t<div class=\"epkb-category-level-1 epkb-category-level-1--icon-loc-left epkb-category-level-1--alignment-left\" data-kb-category-id=\"434\" data-kb-type=\"category\"  style=\"color: #8224e3;\"  >\r\n\r\n\t\t\t\t\t\t\t<!-- Icon Top \/ Left -->\t                            \t\t\t\t\t\t\t\t\t<img decoding=\"async\" class=\"epkb-cat-icon epkb-cat-icon--image \" src=\"https:\/\/helpdesk.casy.ch\/wp-content\/plugins\/echo-knowledge-base\/img\/demo-icons\/icons\/pink-kb-icon-briefcase-100.png\" alt=\"\"\t\t style=\"max-height: 87px;\" \t\t\t\t\t\t\t\t\t>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"epkb-cat-name\">    \t\t\t\t\t\t\t\t\t<div class=\"epkb-cat-name-count-container\"  style=\"color: #8224e3; font-size:21px;\" >\r\n\t\t\t\t\t\t\t\t\t\t<h2 class=\"epkb-cat-name\">IT Support<\/h2>\r\n\t\t\t\t\t\t\t\t\t\t<span class=\"epkb-cat-count\">1<\/span>\r\n\t\t\t\t\t\t\t\t\t<\/div> \r\n\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t<!-- Icon Right -->     \r\n\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t<!-- Category Description -->\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t<!-- Section Body -->\r\n\t\t\t\t\t<div class=\"epkb-section-body\"  style=\"border-bottom-width: 1px; padding-top: 4px; padding-bottom: 4px; padding-left: 5px; padding-right: 5px; min-height: 150px;\"  >\t\t\t\t\t\t\r\n\t\t<ul class=\"epkb-main-category epkb-articles\"  data-list-id=\"434\"> \t\t\t\t<li class=\"epkb-article-level-1 \" data-kb-article-id=\"3435\"\r\n\t\t\t\t        data-kb-type=\"article\"  style=\"padding-bottom: 6px; padding-top: 6px;\"  >   \r\n\t\t<a href=\"https:\/\/helpdesk.casy.ch\/index.php\/internal_b57d92e-6922-4109-8fcc-2f81dea55e81a33c3d76-b90b-4db1-b4de\/change-user-id\/\"  class=\"epkb-mp-article \"\r\n\t\t            data-kb-article-id=\"3435\" >\r\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\r\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #8224e3;\"  aria-hidden=\"true\"><\/span>\r\n\t\t\t\t<span class=\"eckb-article-title__text\" >Change user id<\/span>\r\n\t\t\t<\/span> \t\t<\/a>    \t\t\t\t<\/li> \r\n\t\t<\/ul> \r\n\t\t\t\t\t<\/div><!-- Section Body End -->\r\n\r\n\t\t\t\t<\/section><!-- Section End -->  \t\t\t\t\t<\/div>  \r\n\t\t<\/div>       \t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>   \r\n\t\t<\/div>    \t\t\t<\/div>  \t\t<\/div>   \n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3374","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/helpdesk.casy.ch\/index.php\/wp-json\/wp\/v2\/pages\/3374"}],"collection":[{"href":"https:\/\/helpdesk.casy.ch\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/helpdesk.casy.ch\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/helpdesk.casy.ch\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/helpdesk.casy.ch\/index.php\/wp-json\/wp\/v2\/comments?post=3374"}],"version-history":[{"count":2,"href":"https:\/\/helpdesk.casy.ch\/index.php\/wp-json\/wp\/v2\/pages\/3374\/revisions"}],"predecessor-version":[{"id":3413,"href":"https:\/\/helpdesk.casy.ch\/index.php\/wp-json\/wp\/v2\/pages\/3374\/revisions\/3413"}],"wp:attachment":[{"href":"https:\/\/helpdesk.casy.ch\/index.php\/wp-json\/wp\/v2\/media?parent=3374"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}